I want to add SLA color coding to incident list but it is getting apply to form also. I dont want it for form.

[Community Alums]

I want to add SLA color coding to incident list but it is getting apply to form also. I dont want it for form.

[sumeet_n]

Can you provide some screenshots? OOB it only appears on List view in UI15 and UI16.

[Community Alums]

            I dont want color to number on form

i want color code only to list. but currently it is showing for both

When i update the record color appears on form and when i reopen that form color disappears.

checkSLA() script include

function checkSLA(number) {  

    //Ensure field style is used only on the list view  

  var listview = true;  

var stag;

  if (gs.getSession().isInteractive()) {  

  var map = gs.action.getGlideURI().getMap();  

  if (map.get('sysparm_record_target') != null) {  

  listview = false;  

  }  

  }  

    if(listview == true) {  

      var gr = new GlideRecord('task_sla');  

      gr.addQuery('task', number);

gr.addQuery('sla.name','CONTAINS','Resolution');  

      gr.addQuery('stage','!=','paused');  

      gr.addQuery('stage','!=','cancelled')

gr.query();

              if(gr.next())

                      {

if(gr.percentage >= 50 && gr.percentage < 75)  

//if(gr.percentage > 0 && gr.percentage < 50)  

                      return 1;              

              else if(gr.percentage >= 75 && gr.percentage < 100)  

                      return 2;  

              else if(gr.percentage >= 100)  

                    return 3;  

              else  

                      return 0;

                //     var color;

                //     stag = gr.percentage;

              }

            // return stag; // it will return current stage  

    // gr.addQuery('stage', 'breached');  

//gr.addQuery('stage', 'in_progress');

  //   gr.query();  

    // return gr.hasNext();  

    }  

}

[Ashutosh Munot1]

check at some places semicolon is missing in your code

[shamma · Accepted solution]

Hi Shweta,

Please follow the procedure from the below link:

Defining Field Styles - ServiceNow Wiki

As far as I remember if you set the condition value in Field style it will show only on list but if the condition value is null then it will apply on form.

Hope that helps you!

Regards,

Shamma