I want to get the username in closing conversation of virtual agent

snow34
Tera Contributor

I want to get the username in closing conversation of virtual agent

4 REPLIES 4

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Did you try using vaInputs.user?

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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There is a system property where the closing conversation message is there i am trying to bring the user name inside the system property

Thats not possible.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Mark Roethof
Tera Patron
Tera Patron

Have you considered updating the conversation instead? That would give you more freedom than the system property.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn