I want to print all the data from a list of a record in incident form for the first record. Like Incident number, Description, Priority,Caller etc for the particular incident.

Nandan1
Kilo Contributor

I want to print all the data from a list of a records on incident form for the first record. Like Incident number, Description, Priority,Caller etc for the particular incident.

3 REPLIES 3

Ashutosh Munot1
Kilo Patron
Kilo Patron

HI,

 

What exactly you want to achieve?


Thanks,
Ashutosh Munot

Hi Ashutosh,

 

Lets assume a incident INC0010064 having details as screenshot attached below in list.

find_real_file.png

 

Now I want to achieve that for this incident all details (number, caller, short description.....) publish through script. The order of the details of incident  must be in same order as in list.

 

manali harmalka
Kilo Guru

Hi,

You can write Business Rule to fetch record details for particular fields, in which you can mention sys_id and field names of particular incident. 

 

Thanks,

Manali H.