I want to remove the the user from assigned to field but the user must present in the group??

[gokulraj]

My requirement is to hide the user1 from assigned to when selecting the assignment group while creating an incident ,but the user must be a member in   the group.

[gokulraj]

Hi David Dubuis

Please, check this below thread.

How to re-assign an incident to other group if the user is a member of that group only?

[ms_akila]

Hi Gokul,

Today you wanted to exclude one user id ...tomorrow the count may increase

Solution:

Create one field in User table (Checkbox)

and add it in reference qualifier of assigned to field as "User. new field" is"(any value value/false/true)". Then this will exclude while fetching the assigned to user records.

You can use this solution for N number of users.

Thanks,

Akila R