I want to send notification to the forms not particular item
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04-10-2024 03:46 AM
Hi,
This is the OOB notification, here It is sent to all the records but i want to sent this notification to all forms but except one particular catalog item form.
Can you please help on this, It will be usefull.
Thanks!
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04-10-2024 03:54 AM
Hi @mania
May I know what is the use case here?
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Dr. Atul G. - Learn N Grow Together
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04-10-2024 04:01 AM
On RITM table, When a person is mentioned in work notes, an email notification will be sent to that person. ensure that work notes and user-visible comments do not cerate duplicate. - Here I want to send notification to all the tables but except one particular catalog item ex: catalog name is XYZ.
Here I have one oob notification is there Activity Stream @Mention Email, So this is send to all the forms/tables but i want to restrict that notification is not sent to that one particular catalog item which is XYZ.
Can you help on this, It will be usefull.
Thanks!
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04-10-2024 04:08 AM - edited 04-10-2024 04:11 AM
You can modify the advance condition in the notification like below:
function shouldSend() {
// Check if the current record's table is the catalog item table for XYZ
if (current.table == 'catalog_item_table_name' && isCatalogItemXYZ(current.document)) {
return false; // Exclude the notification for the catalog item XYZ
}
// Your existing logic for sending notifications
var liveGroupProfileGR = new GlideRecord("live_group_profile");
liveGroupProfileGR.setWorkflow(false);
liveGroupProfileGR.addQuery("document", current.document);
liveGroupProfileGR.addQuery("table", current.table);
liveGroupProfileGR.addQuery("type", "!=", "support");
liveGroupProfileGR.query();
if(liveGroupProfileGR.next()) {
var liveGroupMemberGR = new GlideRecord("live_group_member");
liveGroupMemberGR.setWorkflow(false);
liveGroupMemberGR.addQuery("group", liveGroupProfileGR.getUniqueValue());
liveGroupMemberGR.addQuery("member", current.profile);
liveGroupMemberGR.addQuery("state", "!=", "inactive");
liveGroupMemberGR.query();
if(liveGroupMemberGR.next()) {
return false;
}
}
var SecurityManager = new SNC.LiveFeedSecurityManager();
return SecurityManager.canReadField(current.user, current.table, current.document, current.field_name);
}
// Check if the document associated with the notification is a catalog item for XYZ
function isCatalogItemXYZ(document) {
var catalogItemGR = new GlideRecord('sc_cat_item'); // Assuming 'sc_cat_item' is the table name for catalog items
if (catalogItemGR.get(document)) {
// If a catalog item is found with the specified sys_id, check if it's for XYZ
if (catalogItemGR.getValue('name') == 'XYZ') {
return true; // The document is a catalog item for XYZ
}
}
return false; // The document is not a catalog item for XYZ
}
shouldSend();
Please Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.
Thanks
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04-10-2024 04:18 AM
I didnt get this completly.
Can you please tell me what is that current.document?
Thanks!