I want to set the value of the DueDate field of the request record (sc_request) to Null.

[ayano]

Currently, the DueDate of the request record (sc_request) is automatically filled in from the request workflow using the default function.
I want to automatically set the DueDate field value to Null.
How should I configure it?

[Sainath N · Accepted solution]

@ayano : please follow the solution mentioned in the below article to solve your issue.

https://www.servicenow.com/community/itsm-forum/set-due-date-to-blank/td-p/821334

Note: please configure before insert business rule on sc_request for this requirement

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

[Sainath N]

@ayano :  Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.