I want to skip notifications when certain conditions are met.

服部稜
Tera Contributor

originator = updater

current.sys_created_by = current.sys_updated_by

What should I do in the above case?

 

14 REPLIES 14

palanikumar
Mega Sage

Try this condition 

palanikumar_0-1753173963016.png

 

Thank you,
Palani

Ankur Bawiskar
Tera Patron
Tera Patron

@服部稜 

use the approach shared by @palanikumar and share the feedback.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

hi
@palanikumar 
@Ankur Bawiskar 


It was no good.
It didn't work.

@服部稜 

you want to send notification only when created user matches the updated user?

please share screenshot of what you configured in your notification condition

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader