I want to skip notifications when certain conditions are met.
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07-22-2025 12:56 AM
originator = updater
current.sys_created_by = current.sys_updated_by
What should I do in the above case?

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07-22-2025 01:46 AM
Try this condition
Palani
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07-22-2025 02:00 AM
use the approach shared by @palanikumar and share the feedback.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-22-2025 03:23 AM
hi
@palanikumar
@Ankur Bawiskar
It was no good.
It didn't work.
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07-22-2025 03:27 AM
you want to send notification only when created user matches the updated user?
please share screenshot of what you configured in your notification condition
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader