I would like to display 0 counts on a line graph as well as 24h.

[nullpo1]

Line chart report showing the number of incidents by time

Only incidents with a count of 1 or more are displayed on the graph; I would like to display the number of incidents with a count of 0 as well.

Is there a way to display the X axis as 24h (today) or 48h (yesterday + today)?

(The image does not show 0h, 1h, and 2h.)

[Manmohan K]

Hi @nullpo1 

Reports OOB in servicenow do not show count of 0

You have to utlilize performance analytics to create reports with count 0

[nullpo1]

hi @Manmohan K 

thanks for reply.

Can I do it without a subscription?

[Manmohan K]

@nullpo1 

You need to get Performance Analytics subscription for it