I would like to know the table of data sources for User Experience Analytics.

[M_Tomy]

Dear Expert.

I am looking for a data source that I could use to do the following.
So I am thinking that the table that is the data source for “User Experience Analytics” could be used.

Supplementation.
Here is what we would like to do
We want to combine accesses from mobile browsers and mobile apps and aggregate them as “accesses from mobile”.
As a unit of aggregation, we want to aggregate by catalog item and by knowledge article.

Thank you in advance.

[Ankur Bawiskar]

@M_Tomy 

I doubt this can be achieved.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Dr Atul G- LNG · Accepted solution]

Hi @M_Tomy 

Greetings!!

If I understand correctly, you want to know how many users access the catalog via a mobile browser and via the mobile app, and then build a report on the same.

If that’s the case, according to the information in the link, User Experience Analytics data is not stored on the instance (it is stored in a separate repository). Therefore, the best approach would be to reach out to your ServiceNow account manager or log a ServiceNow support case to get assistance from the team.

https://www.servicenow.com/community/platform-analytics-forum/table-where-data-is-stored-user-experi...

https://www.servicenow.com/docs/bundle/yokohama-now-intelligence/page/administer/user-exp-analytics/...

https://www.servicenow.com/docs/bundle/xanadu-now-intelligence/page/administer/user-exp-analytics/re...