If a user having ITIL Or Admin Role Or It-catalog so self service role should be remove

[Raj12341]

Hello Developers, 

I got a requirement that if a user having admin or itil or it-catalog role so self service should be remove.

For this I have written Fix script.

var RUser = new GlideRecord('sys_user_has_role');

 //RUser.addQuery('user', current.user.sys_id);

 RUser.addEncodedQuery('role=4c4b75d11bd1bd50c150a603604bcb13^ORrole=2831a114c611228501d4ea6c309d626d^ORrole=2e697073d010300078f3e6342fe68b34');

 RUser.setLimit(3);

 //gs.log('sys_id of return records' +RUser.sys_id);

 RUser.query();

 //gs.log('sys_id of return records' + RUser.sys_id);

 while (RUser.next()) {

     var Gr = new GlideRecord('sys_user_has_role');

     Gr.addQuery('user', RUser.user);

     Gr.addQuery('role', '2df10056478dd190358e60a2e36d43e6'); //self users role

     Gr.query();

     while (Gr.next()) {

         Gr.deleteRecord();

     }

 }

but I am getting problem . It is not updating. Please help me in this

Thanks.

[Dr Atul G- LNG]

Hi @Raj12341 

You can update the role in Module level

[Raj12341]

NOT USEFUL

[Dr Atul G- LNG]

Okay... May I know did yo get any error?

[Raj12341]

Can you help me in that script, because in Prod there are 687 users is there , those are having itil and bgm_selfserv.

Now I have to do for all 687 users.

Thanks