If condition on reference field not not evaluating correctly

[E_19]

Hi All,

I have 2 client scripts both are same as below 1 onload and the other on change.

The problem I have with the below script is that the section tabs are only briefly shown regardless if condition is met or not. I added the alert(gr. name); to check that the company name returned   matches my if condition but despite a match the tabs are only shown briefly and then hidden again.

Default for the section is show.

I think the problem lies in the if condition but I am unable to figure out what it could be.

Does anyone have any idea what is going on with my script and why its behaving this way?

var gr = new GlideRecord('core_company');

gr.addQuery('sys_id', g_form.getValue('company'));

gr.query(myCallbackFunction); //Execute the query with callback function

function myCallbackFunction(gr){

while(gr.next()){

alert(gr.name);

if(g_form.getValue('gr.name').indexOf("ABB") != -1 ){

g_form.setSectionDisplay('company', true);

}

else {

g_form.setSectionDisplay('company', false);

Many Thanks,

Ellie

PS: I have the 2 types of script at the moment as there are a lot of incidents with ABB company that don't display the tab but there will not be an onchange happening on these. Any better idea on this also welcome

[veena_kvkk88]

Yay! UI Policies are our best friends

[E_19]

Hi Veena,

Would you also be able to help me on another problem on a UI Policy. I have added one to make fields mandatory, false if user has role Inside_Sales

if True condition

var isInside = g_user.hasRole('Inside_Sales');

  if (isInside){

    g_form.setMandatory('work_notes', false);

      g_form.setMandatory('comments', false);

    g_form.addInfoMessage('this is ' + isInside);

the strange results I get are it evaluates to true if user ha stat role or not but the fields are still mandatory, true.

Any thoughts appreciated.

Ellie

[veena_kvkk88]

The scripts in the UI Policies are evaluated based on the condition we put in the 'When to Apply' section. The 'Execute if true' executes if the 'When to Apply' is satisfied. If it is empty, then the condition is always true, so the script in ''Execute if true' is always executed.

What you need is this:

'Execute if true' script:

var isInside = g_user.hasRole('Inside_Sales');

  if (isInside){

      g_form.setMandatory('work_notes', false);

      g_form.setMandatory('comments', false);

  else{

      g_form.setMandatory('work_notes', true);

      g_form.setMandatory('comments', true);

  }