If user is not member of particular Group then send notification to the particular Group
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06-05-2024 11:25 PM
Hi All,
I have one requirement, if user is not member of particular Group like "XYZ" and he update the any fields on Escalation table record then send notification to the Group "XYZ".
How to achieve below requirement.
Also in the Notification body, I have to update which fields have been updated on Escalation record in the body of the notification.
Thanks & regards,
Shantanu
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06-05-2024 11:43 PM
Create a flow from flow designer on update of escalation record.
Do a lookup to the sys_user_grmember table where user = trigger record's updated_by and group is xyz. Don't stop on error. If success, end flow, else (user is not member of group) create a notification, using the 'changed fields' from the trigger record as input and other info you want to add.
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Mark