(Image Not Visible) does there exist any roles to view images?

spracntgw
Kilo Expert

Hi all,

I have a big problem.

Without admin, all users cannot view uploaded images (for example, logo).

Please see the 3 pictures below;

[Login Form]

find_real_file.png

[Homepage]

find_real_file.png

[Service Portal]

find_real_file.png

Recently we have configured ACLs, so maybe the ACL setting causes this problem....

(But Not all images aren't visible.)

Please give me your comment.

Best regards,

Tomoaki

5 REPLIES 5

sourabh21
Mega Contributor

I had faced similar problem in Domain separated instance.

Images attached in catalog item content are stored in sys_attachment table. And it was by default visible to the domain I had attached images in. So make it global so that whosoever ( irrespective of domain) can view it ( with respect to user criteria used in available for ) can also view image attached.

Hope this helps