Import Set records are not processing....

basantsoni
Kilo Guru

Hello Friends,

We are trying to load records almost 7k via import set tables into target table. But it's in running status from last 10 hours. Some of the records has been processed but some are in progress.

Can anyone please us on this. From where and how we can start our investigation on these type of issues.

Thanks,

Basant

1 ACCEPTED SOLUTION

@basantsoni 

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Ankur

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Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

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@basantsoni 

Hope you are doing good.

Let me know if I have answered your question.

If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@basantsoni 

Hope you are doing good.

Did my reply answer your question?

If so, please mark appropriate response as correct & helpful so that the question will appear as resolved for others who may have a similar question in the future.

Thanks!
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hellobasantsoni




What error were you seeing in the logs before you disable this BR. This BR normally does a check of your catalogue items. But if you can share the error you saw then we can he;p you to determine what was exactly happening