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Imported data but name is cut off

John Vo1
Tera Guru

I created a table and imported my excel file.  But when I check the accounts in my table some of the names are cut off.  How can I fix this issue?  

 

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1 ACCEPTED SOLUTION

Brad Tilton
ServiceNow Employee
ServiceNow Employee

Yep you'll need to reload the data so you get the whole string in there.

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5 REPLIES 5

Mark Stanger
Giga Sage

You need to check the 'Max length' on the dictionary entries on your import set table and your target table to make sure they are long enough.

Brad Tilton
ServiceNow Employee
ServiceNow Employee

Hi John,

That usually happens when the max length of the field in the import table is shorter. By default a lot of the string fields will be 40 characters. I would check the length of the supplier name field dictionary entry in your import table first.

I updated that to 200 and it's still truncated.  Do I need to load data again for it to update?

Brad Tilton
ServiceNow Employee
ServiceNow Employee

Yep you'll need to reload the data so you get the whole string in there.