Importing SharePoint files to existing records on custom table
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‎03-18-2025 02:35 PM
I am trying to create a one-time flow in ServiceNow Flow Designer that imports files from SharePoint Online and attaches them to existing records in a custom table. The files stored in SharePoint have names formatted like:
Example File Name in SharePoint:
2023-CP-001 Doe John (111222333).pdf
These should be matched to records in ServiceNow based on multiple fields:
- Number: 2023-CP-001
- Last Name: Doe
- First Name: John
- a number: 111222333
What I Have Done So Far:
The Microsoft SharePoint Online spoke is installed and connected in ServiceNow.
Please Advise!
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‎03-18-2025 02:37 PM
How are you distinguishing between users that have the same first and last name?
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‎03-18-2025 02:44 PM - edited ‎03-18-2025 02:44 PM
Hello,
As in the example the SharePoint number will have something like " 2023-CP-012" which can differentiate between all other records. Which will mirror the record on the custom table record number field
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‎03-18-2025 03:16 PM
Can you share a screenshot of your flow? I'm curious to see what you've tried so far.