In a table, field value is set to "NO", it gets changed to "None" on load of the form. No script run
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‎07-08-2025 02:57 PM
Hi Team,
As shown in below figure
"Publication required" is String / choice type field with the choices having values Yes / No.
if we set it to NO and save the form, the value gets correctly saved in the database and is visible in the list view.
But if we open that record, this field hold default value "None".
there is no onload script running which clears its value. Then why on load of form, it clears the value?
is it issue because of incorrectly configured UI polices?
please help
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‎07-08-2025 11:10 PM
definitely some script is messing up.
There could be a UI policy or onChange which is running on form load
share that
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader