Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

In a table, field value is set to "NO", it gets changed to "None" on load of the form. No script run

Sachin Gavhane
Giga Guru

Hi Team,

As shown in below figure

SachinGavhane_0-1752011607968.png

"Publication required" is String / choice type field with the choices having values Yes / No.
if we set it to NO and save the form, the value gets correctly saved in the database and is visible in the list view.
But if we open that record, this field hold default value "None".
there is no onload script running which clears its value. Then why on load of form, it clears the value?
is it issue because of incorrectly configured UI polices?
please help


5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@Sachin Gavhane 

definitely some script is messing up.

There could be a UI policy or onChange which is running on form load

share that

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader