In change request, how do i calculate both risk and impact using only risk assessment?

[MukeshP203]

The risk assessment includes the following two additional fields:

Could this cause a severe outage? (Yes/No)

-If marked as Yes, the CR is marked as "High Risk".

-If marked as No, the risk assessment runs with the standard OOTB functionality.

What is the business criticality of this CR/Item?

-If the criticality is High, the Impact is marked as High.

-If the criticality is Low, the Impact is marked as Low.

[Dr Atul G- LNG]

Hi @MukeshP203 

The change risk works with 2 things

- Risk Conditions which is OOTB and there you can define the impact and 

- Risk assessment where you define risk questions and risk get calculated and also change the impact based on same.

[MukeshP203]

How do i access risk assessment questions in risk conditions to set Risk and Impact?

[Dr Atul G- LNG]

Hi @MukeshP203 

Its backend logic, once a  user fill the assessment , it get calculated with risk conditions. 

[Dr Atul G- LNG]