Risk Assessment in Change Form Tab

[Rupa4]

Hi Community,

I have a requirement to display the Risk Assessment questionnaire directly inside a Change Request form section (tab) instead of accessing it through the Related Link.

Is this supported OOTB?

Can the Assessment questionnaire be embedded directly inside a Change Request form section?

If not, what is the recommended approach?

Any guidance or experience with a similar requirement would be appreciated.

Thanks!

 

[Dr Atul G- LNG · Accepted solution]

No that's not recommend and increased the technical debt. Use the way it is given buddy. You can add condition minimum one risk assessment should be completed.

[Dr Atul G- LNG · Accepted solution]

No that's not recommend and increased the technical debt. Use the way it is given buddy. You can add condition minimum one risk assessment should be completed.

[Tanushree Maiti · Accepted solution]

Hi @Rupa4 

Displaying the native Assessment Designer questionnaire directly inside a Change Request form section or tab instead of using the related link is not supported OOB in ServiceNow.

Customization here is not recommended for following factors:

• Customizing core assessment display logic means your solution will likely break or require heavy manual refactoring during major platform upgrades
• OOTB risk assessment questions are dynamic metric categories rendered via UI Macros/UI Pages, not standard table columns. Embedding them requires complex custom UI Macros, Jelly/Client scripts, or duplicating data into custom fields. 
• Loading an entire interactive assessment engine synchronously inside a standard ticket form can degrade form load times.
• Any updates to questions, weights, or metric categories in the Assessment Designer will not natively map or scale cleanly inside a hardcoded form section.