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04-05-2022 11:04 PM
Hi ,
In change request record, in related lists, in affected CIs, there is a button called "Add", but this button exists only when the change record is in "New" State , when it moves to Assess/Authorise/schedule state, this button disappers, how to add that button again in all assess/authorise/schedule states.
In New state , below screenshot.
In Assess/Authorise/Schedule, the button disappeared, how to add that "Add" Button again here?
Solved! Go to Solution.
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04-06-2022 12:52 AM
Hi Madhurya,
1. As shown in below screen shot you can find the Add UI action on Affected CIs related list of Change request.
2. In order to show the Add button on other states of Change Request add the below shown condition on screenshot(||parent.state=='-3')
In below I have added Authorize state choice value is -3 you can add your state values.
Hope it helps!!
Please Mark ✅ Correct/helpful, if applicable, Thanks!!
Regards
Pavankumar
ServiceNow Community MVP 2024.
Thanks,
Pavankumar
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11-21-2023 12:34 PM
Hello @Madhurya, Were you able to achieve the requirement at all?