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Walkup Experience - Changing appointment books

MB14
Tera Contributor

Hi all

 

We use the walk appointment bookings for users to book appointments with our remote techs however we are having issues with the fact we cannot change a session numbers if there are future or even passed appointments that are booked.

 

We are having to create users named monday book tuesday book etc to book out slots in a calendar when we need to reduce a session due to AL/Sickness etc which is time consuming and we have to jiggle reports to ensure they are not counted in our figures

 

Anyone else overcome this issue ? have missed an update due to it being skipped ? is this the norm if so has anyone else asked for this to be looked into to enable the calendar to be ore dynamic ?

 

Thank you

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