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In flow designer, how can I open the target record?

joshuamayes
Giga Expert

So in the new flow designer I built my first flow.  This flow loops through each company and checks if they are listed as the vendor of an active NDA contract.  If they are, it sets a boolean to true and sets it to false if not.

I tested the flow and it didn't throw any errors, but now I want to open the company record that was the context for a particular loop of the flow.

 

I'm sure it's something dumb that I'm missing, but how can I figure out which company record was the context for a step in the flow?

1 ACCEPTED SOLUTION

Brad Tilton
ServiceNow Employee
ServiceNow Employee

After you run the test you should be able to click through the test results and at least get company record from the action. Here's a quick flow I created that updates the caller record from an incident record. You'll see that there's a link in the Runtime value to click on. Do you have something like that in the update action in your flow?

find_real_file.png

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3 REPLIES 3

Brad Tilton
ServiceNow Employee
ServiceNow Employee

After you run the test you should be able to click through the test results and at least get company record from the action. Here's a quick flow I created that updates the caller record from an incident record. You'll see that there's a link in the Runtime value to click on. Do you have something like that in the update action in your flow?

find_real_file.png

Yes, thank you!

 

The run-time values under the update actions do link to specific records and I can work backward from there.

 

I was hoping it would be a bit more straightforward.  In the loop step, the run-time values are blank and it would be very helpful for whatever the current record is to be linked in that step.

find_real_file.png

 

Chuck Tomasi
Tera Patron

Can you post the trigger section of your flow? You may be triggering this on a scheduled basis or by a record being updated. That would help you answer how you get this to run in "real life".