in hrsd agent workspace, for a perticular user, case details are not available in details section

mishra007
Tera Contributor

‎04-03-2024 07:09 AM

in hrsd, case details are not available on agent workspace details section for a perticular user, but it is visible on form view when we open hr case of that perticular record.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-03-2024 07:37 AM

Hi @mishra007 

These are very specific use case and probelm statements. 

 

Check any ACL / View / script or cache is blocking?

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