In Reports for some user in list showing some data for some user not able to see data

[Sirri]

Hi All,

When some user open the report they are able to see the data. For some user it is showing as empty.

Please find  the attached screenshots for more information.

what can do If all user should want to see all the data. Please let us Know how we get why this is happening.

Thank you

[Dr Atul G- LNG]

Hi @Sirri 

Pick up 1 -1 user from both 

Who can see data

Who cant see data

- check the ACL ,who for user who can see data amd then role and this is only way to comapre

or you can check on table, by Access Analyzer featured as well. 

[Sirri]

Hi All,

 @AndersBGS, @Ayushi12, @Pranesh072 ,@Dr Atul G- LNG 

Thank you for your response we have received the response from vendor. Regarding this issue. please find the below solution:

The properties are designed for debugging purposes and are set to true out of box and not visible in the UI so at some point someone has added and set the glide.ui.optimize.lists property to false. 

It was previously determined that these properties being set to false can potentially cause performance impacts to the instance and PRB1238816 was created which explains the issue further. 

"A subset of variable types will not load their values in their column in a list report after refreshing if glide.ui.optimize.lists or glide.ui.list.optimize are set to false." 

"The recommended solution is to set the glide.ui.optimize.lists and glide.ui.list.optimize to true.  They are true out of box and setting them to false causes performance degradation

After changing this properties to 'true' issue was resolved.

Thank you

[Dr Atul G- LNG]

Thanks for update buddy. A new learning.

[Pranesh072]

You have to configure the read ACL on the report's table. Check if these users can see these values on the list views.