switch alternative for Flow Designer.

[Ubada Barmawar]

Hi ServiceNow Experts.

I have a choice question for a catalog item having more than 10 choices, I want to use this choice question in my custom service catalog flow and I want to avoid "if, Else if" as it gets very lengthy and irrelevant, and unlike workflows flow designer doesn't have switch condition. I want the flow to continue based on the choice selected while submitting the request. 

P.O.V : I expect replies suggesting usage of Decision Builder. 

I'm not sure how do I configure result section as I want to continue my flow after the choice decision and want to add custom action in the next step, also I'm not able to get catalog choice question in decision input.

also, If I intend to run my custom actions in result section, how do I fill the input values (custom actions are having more than 3 inputs of type sys_id(GUID) referring to scheduled data import, Data source, and RITM).

Any detailed solutions are highly appreciated. please do share your knowledge and expertise for this case.

Regards,

Ubada Barmawar .

[Kristen Ankeny]

How different is what you need to do for each option? I ask because so much of Flow designer allows you to script (such as on create record, you can use a script to define the table targeted), is it possible to do the work without iterating all of the choices independently?

[Dr Atul G- LNG]

Hi @Ubada Barmawar 

• https://www.servicenow.com/community/itsm-forum/how-to-create-a-switch-in-flow-designer/td-p/645208

• https://www.servicenow.com/community/developer-forum/using-switch-statement-in-flow-designer/m-p/186...