In SC TASK one field is visible only case of some specific SR raised

Sirri
Tera Guru

Hi All,

 

we have some field 

1)Test(test)

2)Test1(test_1)

 

we should want display Test1(test_1) field in we we raised specific SR suppose specific SR Name is: Request Access.

 

How to Achieve this. Please let us know.

 

Thank you

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Write The UI Policy on catalog task tabel,And add condition as below

shraddhaDSawant_0-1711614012799.png

You have to dot walk the related fields from RITM in condition.

and Provide the SR name in condition.

 

 

 

 

View solution in original post

2 REPLIES 2

Community Alums
Not applicable

Write The UI Policy on catalog task tabel,And add condition as below

shraddhaDSawant_0-1711614012799.png

You have to dot walk the related fields from RITM in condition.

and Provide the SR name in condition.

 

 

 

 

Community Alums
Not applicable

Write The UI Policy on catalog task tabel,And add condition as attached below

 

You have to dot walk the related fields from RITM in condition.

and Provide the SR name in condition.