In Service operational workspace need to add caller column to show all the users.

[mania]

Hi,

In Service operational workspace need to add caller column, i have added that column through personalize setting for me and it is visible for me only but it should be visible for every user. And i have added the view is SOW on task table.

So can you please help on this, It will be helpful. 

Thanks in Advance!

[Dr Atul G- LNG]

Hi @mania 

Give a try

https://docs.servicenow.com/bundle/sandiego-it-operations-management/page/product/service-operations...

[mania]

@Dr Atul G- LNG 

Thanks, But Tried already but not working as expected.

Thanks!

Mania

[Edward Rosario]

Hi Mania,

The easiest way to modify this would be to go to the table in the back end and edit the columns there. 

In the URL for workspace find the table you are currently on:

In this case it looks like it's the Task table. In the navigator in the Traditional UI. type your table followed by .list to navigate to that table directly. For example,   incident.list, or task.list

Now on the table change your view to SOW landing page assigned

Once the view has changed you can go Next right click on the columns for the related list and choose "List Layout"


you may have to reset your columns to the default so that you can see the updates when you go to SOW

Please check "Helpful", if this helps 🙂
Thanks Ed