In which table this online checkin queue information stored?

Kiran Kumar 76
Tera Expert

In which table this queue information stored?

below highlighted queue status show Up next users in queue ,from which table does this data fetching from ,need this info to implement a logic on this table

KiranKumar76_0-1736775426221.png

 

2 REPLIES 2

Runjay Patel
Giga Sage

Hi @Kiran Kumar 76 ,

 

You can check the below table.

chat_queue_entry and awa_queue.

https://www.servicenow.com/docs/bundle/xanadu-servicenow-platform/page/administer/advanced-work-assi...

 

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@Runjay Patel 

Nope ,checked!