In which table this online checkin queue information stored?
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01-13-2025 05:39 AM
In which table this queue information stored?
below highlighted queue status show Up next users in queue ,from which table does this data fetching from ,need this info to implement a logic on this table
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01-13-2025 06:02 AM
Hi @Kiran Kumar 76 ,
You can check the below table.
chat_queue_entry and awa_queue.
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01-13-2025 09:49 AM
Nope ,checked!