inactive fields are appearing in the list view

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02-26-2025 07:39 PM
I have inactived a couple of fields as per the business requirement, but those fields are still available on the list view.
1. I have tried to remove entire data from those fields but still exists on the list view
2. did reset default columns and it didn't work
3. make fields active again and removed from the list view and again made those fields inactive, still those are being visible
4. cleared browser cache including within servicenow cache but still appearing on the list view
Please throw some light if you had experienced this issue
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02-26-2025 11:04 PM
Hello @Dinesh Kumar C,
Create a new list View and add your required fields. I had faced a similar issue. and we created a new list view.
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Zeeshan Ali