inbound action is not working for external users.

[Satish_Tadi]

I created an inbound action using Flow Designer. The inbound action is triggering for internal users of that organization. when an external user tries to trigger that inbound action. It is rising an error "The requested flow operation was prohibited by security rules".

[Ankur Bawiskar]

@Satish_Tadi 

ensure your flow runs as System user and then check once.

[Doragallu Sriva]

Here we are not getting that action for triggering the inbound email for service catalog we will get that action