Hi,
I am trying to do an inbound email action to update a field called progress notes with an e-mail reply but the reply only and not include the original e-mail it was replied from.
From researching it looks like I need email.body.comments
I tried this under actions - script
current.progress_notes = email.body.comments;
current.update();
It didn't work but when I did this worked but included the entire e-mail thread. I just want what the REPLY is.
current.ait_progress_notes = email.body_text;
current.update();
Thank You!
