inbound email action

[shivaadapa]

Hi

How can i use stop processing in script part.

[Appanna M]

Hello @shivaadapa ,

Try the below code.

event.state="stop_processing";
Please follow:https://www.servicenow.com/community/developer-forum/how-to-prevent-an-inbound-email-action-from-pro...

Please Mark my Answer as Helpful, if you find this article helpful or resolves your issue.

[shivaadapa]

Hi @Appanna M 

it is not working in my script.

[Appanna M]

Hello @shivaadapa 

Can you share the script here?

[shivaadapa]

Hi @Appanna M 

(function runAction( /*GlideRecord*/ current, /*GlideRecord*/ event, /*EmailWrapper*/ email, /*ScopedEmailLogger*/ logger, /*EmailClassifier*/ classifier) {

    var status = new global.RecordCreation().parseEmail(email, current.getTableName());

     if (status == true) {

        event.state = "stop_processing";

     }

})(current, event, email, logger, classifier);