Inbound Email Action

Gangavva
Tera Contributor

When an Email received with an attachment then  whatever data in the attachment should convert into records  and insert a record in the target table. like we will import excel sheet  through import set  table and transform the data through transform map table by mapping. all this should happen automatically by triggering an email. for example if a CI record has an updated data in an Excel and it needs to update in ServiceNow cmdb table automatically through Inbound email

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Gangavva 

 

Here are few links:

 

https://www.servicenow.com/community/itsm-forum/how-to-create-requests-from-the-excel-sheet-that-is-...

 

https://www.servicenow.com/community/developer-forum/read-excel-attachment-and-copy-to-custom-table/...

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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