Developer

Sharepoint Servicenow Integration

Hi,I’m currently working on a requirement to integrate ServiceNow with SharePoint. I’ve reviewed several resources available on the community, but none fully address the specific functionality I’m aiming for. My goal is:In my Service Portal search wi...

Question

Resolved! Attachment Link not working for non-admins

I have a link to an attachment on the Change form that works for users with the Admin role but not for people without Admin. The link is an HTML type field with a default value of <a href="https://<server URL>/sys_attachment.do?sys_id=6ac49de0479c435...

Question

Copying a catalog item to use as the basis for a new catalog item

I need to copy a catalog item to use as the basis for a new catalog item which will have a lot of similarities. When I copy it, do I need to have a current/in process update set to capture the copy?

Question

how to read variable set varible in Mutirow Variable set variable

HI There, I have Field Product Module based on this i need to filter the records in the Multi row varible set variable SITA Service ID but here Both variables are different different Varibale sets. i tried to filter with referece qualifer javascript...

Question

Redirect the user to the homepage when they click on the logo from the Change Calendar.

Hi community, I have a question where if the user clicks on the logo of ServiceNow on the change calendar, then the user should be redirected to the home. Thanks,Prashnth

Question

Choice list value not showing up on table view/workspace view

I have a choice list which is dependent on a variable to determine how it's populated. This works fine but, when viewing the list field values from a table or workspace view, nothing shows up:tableworkspace:Now, selecting the actual values, it'll sho...

Question

BLOG: Scripted REST API to upload attachments to a table that blocks Table API.

Hello All,I’m building a Scripted REST API to allow a trusted 3rd-party system to upload files to ServiceNow. We can’t use the standard Attachment API because, : The Attachment API requires a target record sys_id and table name.The target table (sn_...

Question

Solution

I have SI and onsubmit client script to validate attachment but every time even after attaching document, it is returning false.here is SI :var AttachmentChecker = Class.create();AttachmentChecker.prototype = Object.extendsObject(global.AbstractAjax...

Question

SN Nerds guide to Creating Custom Fulfilment Step Types with inputs for Catalog Builder

Catalog Builder comes with three fulfilment step types that can be used to create your own fulfilment process in a low-code workspace. Fulfilment steps covering basic use cases It is possible to create new fulfilment step types to exten...

Article

how to read one varible set variable in Mutirow Varibel set

I have Field Product Module based on this i need to filter the records in the Multi row varible set variable SITA Service ID but here Both variables are different different Varibale sets.i tried to filter with referece qualifer javascript&colon;new g...

Question

HR Case fails to open with "Maximum duration for text search reached"

Hello Community,We are currently experiencing an issue while accessing HR Case records in our ServiceNow instance.When attempting to open an HR Case, the system displays the following error:"Transaction CancelledReason: Maximum duration for text sear...

Question

Theme Builder Issue

I created a theme, but these parts (the blank ones) aren't editable in the theme builder. Also, I don't know where to edit the text that should be highlighted when performing a search.Can anyone help me?

Question

Workspace advanced view filter - how to restrict search results like a reference qualifier?

Hi, I'd like to restrict the search results when using the advanced view filter on the workspace. Example "opened by" should only show results with sys class = user, right now it's showing everything. Anyone know how to achieve this? Thanks.

Question

Activating plugins fail on PDI

Hi I tried to activate several plugins to my PDI which I just installed but it seems they keep failing? Thanks in advance!

Question

How to Integrate Multiple Azure Tenants/Portals with a Single ServiceNow Instance?

Hi Community,I am looking for guidance on integrating multiple Azure tenants with a single ServiceNow instance.Our requirement is to connect more than one Azure tenant to the same ServiceNow instance for functionalities such as user provisioning, aut...

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