Inbound REST for event creation

[benrollins]

Attempting to POST events from a third party system to our instance of SNOW using the Global - Inbound Event URL:
https://snowinstance.service-now.com/api/global/em/inbound_event

We have confirmed the post is authenticating, but we are getting the following response:

"error": { "message": "No Transform script found for given header or source ", "detail": "" }, "status": "failure"



Have attempted to create a listener transform script with a header name of "Application" and value with the name of our application making the call, which was then added to the api call, but this didn't help.
I'm sure I'm missing something simple, very new to this area of SNOW and wanted to use this method as opposed to direct table integration if possible.

Any help is much appreciated!

[sebastian_g_snc]

Hi,

which release version do you run? pre-Kinston?

Thanks

[benrollins]

Thanks Sebastian, 
Sorry I forgot to add that important detail.

We are currently developing this on Kingston, and our Prod instance will be updated to Kingston prior to promoting this piece.

[Mohammed Lais1]

Hello,

did you get the solution?

I am trying to push alerts from Azure to ServiceNow. i am also receiving similar error

logs:

exception=new sn_ws_err.ServiceError().setStatus(400);
exception.setMessage('No Transform script found for given header or source ');
throw exception;
})(request, response);
: no thrown error

[benrollins]

Unfortunately we were not able to resolve this using the Global Inbound Event URL.  We reverted to using Table Integration API for the time being until we find some additional documentation on the new method available.