Incident Overdue Notification

[DevYadav]

Hi Community, I need to automate an "Incident Response Overdue Reminder" email when an incident's due date is today or in the past and the state is not Resolved or Closed; I have already created the notification and the event (incident.overdue.reminder) and now need to automate the trigger—should I implement this with a Flow Designer scheduled flow or a Scheduled Script Job, and can someone please provide an exact step-by-step solution including what to configure in the Event Registry, the Notification, the Scheduled Flow or Scheduled Job (sample script or flow actions), testing steps, and any required system properties so I can implement it directly.

Thanks

[Ankur Bawiskar]

@DevYadav 

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