incident table
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ā08-25-2023 02:54 AM
how to change field label in incident table

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ā08-25-2023 02:56 AM
Hi there,
This is one of the multiple possible ways:
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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ā08-25-2023 02:57 AM
Or is your question about fields on the incident table itself? Then open the specific field. For example:
(do consider if multi-language applies)
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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ā08-25-2023 03:00 AM
Navigate to the form the field appears on.
Right-click the field label and select Configure Label.
Update the form. The table the label appears on

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ā08-25-2023 03:07 AM
Hello @soniya patil,
Changing the field label in the incident table can be done in different ways, depending on your needs and preferences. Here are some possible methods:
- You can use the Dictionary module to modify the label of a field for a specific table or for all tab... To do this, you need to navigate to System Definition > Dictionary, find the field you want to change, and edit the Label field. You can also use the Override Label option to change the label only for a specific table.
- You can use the Field Label module to change the label of a field for all tables that contain it. To do this, you need to navigate to System UI > Field Labels, find the field you want to change, and edit the Label field. This method is useful if you want to change the label of a common field, such as Created by or Updat....
- You can use the Report Designer to change the label of a field only for a specific report. To do this, you need to open the report you want to modify, click on the Data tab, find the field you want to change, and edit the Display name field. This method is useful if you want to customize the label of a field only for reporting purposes.
Please note that changing the field label may affect other parts of the system that rely on it, such as scripts, workflows, or integrations. Therefore, it is recommended to test your changes in a sub-production instance before applying them to production.
Kind Regards,
Swarnadeep Nandy