incident table

soniya patil
Tera Contributor

how to change field label in incident table 

5 REPLIES 5

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

This is one of the multiple possible ways:

 

MarkRoethof_0-1692957360836.png

 

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Mark Roethof
Tera Patron
Tera Patron

Or is your question about fields on the incident table itself? Then open the specific field. For example:

 

MarkRoethof_1-1692957431948.png

 

(do consider if multi-language applies)

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Harish Bainsla
Kilo Patron
Kilo Patron

Navigate to the form the field appears on.

 Right-click the field label and select Configure Label.

Update the form. The table the label appears on

SwarnadeepNandy
Mega Sage

Hello @soniya patil,

 

Changing the field label in the incident table can be done in different ways, depending on your needs and preferences. Here are some possible methods:

Please note that changing the field label may affect other parts of the system that rely on it, such as scripts, workflows, or integrations. Therefore, it is recommended to test your changes in a sub-production instance before applying them to production.

 

Kind Regards,

Swarnadeep Nandy