Inherited Role.

Kusuma2
Kilo Guru

‎02-27-2017 08:01 AM

Hi Team,

I have an issue with the inherited role for the particular user.

Actually here, Brand Managers group contains three members. And the roles (A,B,C)   are assigned to the group.Here Role 'C ' is the parent for Role "D"       .(D is child and C is the parent).

So now my issue is one particular user from the above group (Brand Managers)   did not get the inherited role.Remaining two users from the same group got the inherited role.

child.PNG

SO here the particular user is having the sn_sm_marketing_agent(Role C) ,But not the sn_sm_marketing _basic(ROLE D).

Regards,

K.AJAY.

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Kusuma2
Kilo Guru

‎02-27-2017 08:08 AM

Later on, I removed him from that group and readded him again to same group and Now he got the inherited role .I was suprised . May I know how this happens.What might be the reason behind..


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Chuck Tomasi
Tera Patron

‎02-27-2017 08:10 AM

Hi Ajay,



I got a little lost in the details, but there's an easy way to see where roles come from. You may not be seeing what you think you see.



Add the Inheritance Map field to the Roles related list on the user record... Click the link on any row. It will tell you if the role was inherited from a group and a map to which roles.



find_real_file.png


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merbs
Mega Contributor
In response to Chuck Tomasi

‎03-29-2018 01:18 PM

Chuck - previously, we could see information in the "Granted By" field. It appears this field is not being populated in our Kingston developer machines. Is this intentional? 

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denis hoffmann
Kilo Guru
In response to merbs

‎04-04-2018 02:38 AM

Hi merbs , 

according to this link, 'granted_by ' is deprecated if you have this plugin enabled, and used only by Role Delegation.
source : https://docs.servicenow.com/bundle/jakarta-platform-administration/page/administer/roles/concept/Rol...

[Quote]

"... Contextual Security: Role Management V2 is automatically installed on new instances and can be activated for upgrades. " ...
"...When Contextual Security: Role Management V2 is activated, the following columns are deprecated, but remain in the User Roles table for backward compatibility:

    granted_by (used only by Role Delegation)
    included_in_role
    included_in_role_instance

Caution: If these columns are in use in any custom scripts on your instance, do not upgrade to Role Management V2.
..."

[/Quote]