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Insert and Stay UI Action is not working as expected in workspace

chitra1
Tera Contributor

Hi All,

 

I have enabled "Insert and stay" UI Action for workspaces ,its working fine but its not redirecting to that new record 

 

Tried this below scripts as well

top.window.open , g_navigation.open 

 

Any ideas how to redirect to that new record?


Best, 
Chitra

5 REPLIES 5

Dr Atul G- LNG
Tera Patron

Hi @chitra1 

 

Are you using insert & Stay for creating incident? If yes, than it is wrong.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Hi @Dr Atul G- LNG ,

 

Actually I'm trying this UI action on Policy exception table records.

 

Thanks,

Chitra.D

Hi @chitra1 

 

I doubt it will work, bcz Insert & stay is UI action but on SOW it is UX / declarative action. which is look similar to UI action but not. 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

chitra1
Tera Contributor

Hi ,

 

I am writing the below code as given in the screenshot this works on Classic UI for that Policy Exception table but it does not work on "Compliance Workspace"

 

Thanks,

Chitra.D