Insight into SNC.CMDBUtil.getRelatedServicesV2

[Dinesh Nayak1]

Can someone provide implementation/ source code of SNC.CMDBUtil.getRelatedServicesV2 please?

[Satishkumar B]

Hi @Dinesh Nayak1 

try this 

https://docs.servicenow.com/bundle/washingtondc-api-reference/page/app-store/dev_portal/API_referenc...

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[Tomas Lozano]

interested as well... the script include 'global.CIUtils' in Washington is referencing it in the method '

servicesAffectedByCI' on the condition that sys_property '

glide.cmdb.related.services.use.multilevel.queue.approach' is set to true.

I'm unable to find any documentation on that sys_property anywhere..

[Thomas124]

Since Vancouver, in the “CIUtils.servicesAffectedByCI(..)” function, the “_addParentServices” function has been replaced by SNC.CMDBUtil.getRelatedServices.
Since then, the results have been different (more CIs than expected) and I can't understand the relationships reported.
Do you have any documentation on this subject? (the link to the API documentation doesn't mention this function).
The implementation seems to have changed.