Instance not available

[saravananperiya]

I have created a new instance and configured custom field and SLA definition and created some tickets for testing purpose. Unfortunately for a couple of weeks i didn't use the instance. Now the instance is not available. it created a new instance. Please help me to restore my previous instance. my instance: dev40105.service-now.com. 

[Albert13 · Accepted solution]

After 10 days without activity a developer instance is released and returned to the pool.  You'll have to request a new one.

See https://developer.servicenow.com/app.do#!/program/developer

Personal Developer Instance

Once registered for the ServiceNow Developer Program, a personal developer instance can be requested on this site either from the Developer Dashboard or from the Manage main menu. Members of the ServiceNow Developer Program can use this instance as long as there is activity on the instance. If there is no activity within 10 days, the instance will be returned to the pool of available instances. If this happens to you, request a new instance and a new developer instance will be granted to you if available.

A

[saravananperiya]

Thanks for your reply Robert, I didn't create any dump for my existing instance, is there any way to restore my previous instance data into my current instance.

[Albert13]

You can find support info from the FAQ, link below,

https://developer.servicenow.com/app.do#!/program/faq