Instance Version Table (REST API)

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davidhomer
Tera Contributor

‎11-14-2022 03:57 AM

Hello,


We're new to ServiceNow and are working on an integration using the REST API.


We connect and can get information about the connected user - we'd like to verify the version of the instance we're connected to - Rome, Tokyo etc is there a table with this information?

 

I was hoping in the REST API Explorer ServiceNow Instance (Instance) would have the information.

 

 

Thanks,

 

Dave

 

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Sebastian L
Mega Sage
In response to davidhomer

‎11-14-2022 05:09 AM

The glide.war should reflect the correct and installed version on the instance. If there is a wrong value it means an upgrade has gone wrong. 

 

I would assume the com.glide.embedded_help.version would display according to the instance family name, but I don't know when this updates, so I would use glide.war to cross-check. But from what I can read that property might also be enough, I haven't seen it different from the version that was running (just did a few checks on some instances). 


Best regards,
Sebastian Laursen

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Ankur Bawiskar
Tera Patron
Tera Patron

‎11-14-2022 05:24 AM

@davidhomer 

check this link. Couple of approaches are mentioned

How to check ServiceNow instance version through REST API 

You can also create scripted REST API in ServiceNow which can be consumed by external application and you can return the version as API response

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
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