Integrate Two ServiceNow Instances

subashds6515
Tera Contributor

‎04-02-2024 03:15 AM

Hi,

I am interested in setting up a one-way integration between two instances.

  • I have created a story in the source instance, and I need to create it in the target instance.
  • I updated the story in the source instance, so the same changes should be reflected in the target instance.

"I have attempted to use a REST Message, but have been unsuccessful in achieving my desired outcome."

I am working on integration analysis, but I am struggling to identify the most appropriate method for this requirement.

Can anyone assist me in achieving this?

 

Thanks,

Subash

0 Helpfuls
  • 518 Views
3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-02-2024 03:21 AM

Hi @subashds6515 

 

What is 3rd party tool you are integrating? Here is sample video of SN- SN 

 

https://youtu.be/xRqIr5YwAFs

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
Batch 12 | Day 28 | SN - SN Integration - Metrics Overview - Batch Closure
Batch 12 | Day 28 | SN - SN Integration - Metrics Overview - Batch Closure
youtu.be/xRqIr5YwAFs
csa #ServiceNow #TechnoFuncational Disclaimer: These videos are from my training batch. These videos did not promote any ServiceNow Sales pitch or marketing. These videos are only for knowledge purposes & basic on my experience & Knowledge. Redistribution or copying of functionality is not ...
0 Helpfuls

subashds6515
Tera Contributor
In response to Dr Atul G- LNG

‎04-02-2024 03:28 AM

Hi @Dr Atul G- LNG,

 

"I have already tried, but I am not getting the exact outcome."

In this video, he is using the REST Message POST method, but I need to perform all types of CRUD operations.

 

Thanks,

S

 

0 Helpfuls

dhirennotani
Giga Expert

‎04-24-2024 12:43 PM

Hi @subashds6515 ,

Thanks for asking your question here on the community!

I would strongly recommend you to use a fully decentralized and bi-directional integration solution like Exalate in this case.

You can synchronize any table and even the Agile module is supported so you can sync stories, bugs, epics etc.

It provides you a Groovy based scripting engine with a lot of templates and easy to read documentation which can help you map any fields (system and custom fields) easily!

Thanks, Dhiren

0 Helpfuls