integrating two tables

[Vedavalli]

Hi

If a incident is created then it should create a record in the custom table using flow and integration
How can we achieve  this?

Thanks in adavance

[Ravi Chandra_K · Accepted solution]

Hello @Vedavalli 

Create a trigger condition in flow when a incident gets created  (add any other conditions that specifies that it created from Incident)

Then you can create a custom table record. with mapping values.

Please Mark this answer as helpful and correct if helped.

Kind Regards,

Ravi Chandra 

[Ravi Chandra_K · Accepted solution]

Hello @Vedavalli 

Create a trigger condition in flow when a incident gets created  (add any other conditions that specifies that it created from Incident)

Then you can create a custom table record. with mapping values.

Please Mark this answer as helpful and correct if helped.

Kind Regards,

Ravi Chandra 

[Vedavalli]

Hi @Ravi Chandra_K 

We need to integrate 2 tables with in the same instance using REST integration

[Ravi Chandra_K · Accepted solution]

Hi @Vedavalli 

The OOB Table API can only create record in one Table.

This can be achieved with Scripted REST API. It requires scripting efforts though.

(parsing the data, GlideRecord, mapping the values)

Please mark this answer as helpful and correct if helped.

Kind Regards,

Ravi Chandra.

[Vedavalli]

Hi @Ravi Chandra_K 

Can you specify where the two tables URLs should be entered in the action.