Interceptor fields: Script, Dependent value, Table, Element, Type and how to use them

[Raymond Beijerl]

Always learning new stuff and so I'm wondering what the fields: script, Dependent value, Table, Element, Type   do on a Interceptor record (Geneva)

And if anyone can share a Use case? Next to that I'm wondering why the Wiki calls it Legacy, since clearly this is used in Geneva and evolved?

[Chuck Tomasi]

Hi Raymond,

Type is how it appears on the page when the interceptor jumps in to "intercept" the creation of a new record.

The script field is very useful for pre-populating fields on new records. See the example on the wiki:

Legacy: Using an Interceptor to Gather Data for a New Record - ServiceNow Wiki

I've done something similar with other records.

Not sure what the other three do. It makes me think you can cascade some of the answers. Experiment and let me know.

[Raymond Beijerl]

Hi Chuck,

Thanks for the help, big fan of yours, hope to meet you again at Knowledge16

[E_19]

Hi Chuck, All,

Is it possible to configure the change interceptor in a way that a when a user clicks on Create New the user is presented with the option to select a Company and then the system presents all standard change templates for the selected company?

Many Thanks,

Ellie

[Chuck Tomasi]

Hi Ellie,

That sounds like it might be a better use case for a record producer (with some UI policies) or a wizard.

Record Producer - ServiceNow Wiki

Wizards - ServiceNow Wiki