Interchange Save and Update Button location for Problem tickets

Anupriya_11
Tera Contributor

Hi Team ,  we have a requirement where user want to Interchange Save and Update Button location for Problem tickets  screenshot is attached below. Is it possible ? Can someone help me on this. thanks

 

Anupriya_11_1-1733306713473.png

 

8 REPLIES 8

Mark Manders
Mega Patron

You can change that order by updating the 'order' field on the ui action. 


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Hi @Mark Manders 

 

Will not be a global change?

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Dr. Atul G. - Learn N Grow Together
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Yes, if it's a global UI action it will be a global change. The question was how to change the order. No specifications are given about it being anything custom or OOB and the order can only be changed by changing the order field on the UI action record. If it is a global ui action and it shouldn't be for all tables, then a custom ui action needs to be created, with the order in which it should be placed.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Thanks for confirmation @Mark Manders 

 

Hi @Anupriya_11 If you do the order changes it will impact all other tables as well else need to create a new UI action. But if you ask me, it is more on education and training to user, avoid these changes or new UI Action. It will increase the technical debt.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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