Interdepent field

aideng
Giga Contributor

I have req. to create two fields on incident form one is type of DATETIME(autopopulate) and another is Type of DATE ,when datetime is updated then date should be auto populate on basis of dateTime,  and when we change Date then Date time one should be change where time is 0000, how do we know it is system updated or user

7 REPLIES 7

jcmings
Mega Sage

You can do this with a business rule that watches for a change in either field. If you only want this to trigger when a user updates the record, add a condition in your BR that the Updated by != system.

aideng
Giga Contributor

basically its creating a loop , is there a way to avoid that 

 

PreetK
Tera Contributor

Hi, if the transaction is running with your credentials you may be able to terminate it with this URL in browser

<instance>/cancel_my_transaction.do

If not, can you see and kill the transaction in active node transactions

<instance>/now/nav/ui/classic/params/target/v_cluster_transaction_list.do%3Fsysparm_query%3D%255EGROUPBYnode_id

Note: you should not 'delete' the transaction as it will not cause desired result, but use the 'kill' action.

Share a screenshot of your current BR (all tabs).