invalid update while creating new demand

[archie5]

When trying to create a demand from the demand table on the native view, there is an error which states "Invalid Update". Not quite sure what is causing this as there are no specifics on if it is a policy, business rule, or client script causing this. How do I check where its coming from? 

[KarimE914164414]

you can check this original error solution here fixed by servicenow : https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0720622

[KarimE914164414]

try this solution form the original error soved by servicenow :https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0720622

[shantanu_patel8]

Hi @archie5 ,

Given the scenario you can use following steps:

1. Configure business rules on the table and check for the ones which are running on 'insert' operation and having 'setAbortAction'.

2. If you are still unable to get the issue then you will need to use 'Debug business rules' from left nav. Once done you can perform the same action where the issue is occurring. This way you will get all the business rules running including the one which is preventing the creation of record.

You can refer to : https://developer.servicenow.com/dev.do#!/learn/learning-plans/xanadu/new_to_servicenow/app_store_le...

Please mark the answer helpful and correct if it resolves the issue. Happy scripting 

-Shantanu

[Nilesh Pol]

@archie5 start Debug Business Rule, and perform that operation before error occurs. and verify in debug log what BR are triggered that responsible for producing an invalid error