How cancel a Playbook (sys_pd_context) via script.

[Wesley Breshea1]

Hello,

Needing to cancel a Playbook (sys_pd_context) via script.  Does anyone know the command or call to do so?  Also, not sure if canceling the parent will cancel or close out all the child Activity Executions (sys_pd_activity_context).  I found this script but determined it only works for Flow Designer, not Playbooks/Process Automation Designer.

var now_GR = new GlideRecord("sys_pd_context"); 
now_GR.addQuery("input_record", "Onboarding Case: ONB0001233"); 
now_GR.query();

while (now_GR.next()) { 
sn_fd.FlowAPI.cancel(now_GR.getUniqueValue(), 'Canceling Test Flows'); 
} 

 Tried @Ankur Bawiskar solution with no success either.

https://www.servicenow.com/community/itsm-forum/cancel-running-flow-contexts/m-p/609487

The goal is from a current running Playbook check if a value on the case record is 'true'; "No Migration".  If true, then cancel the associated sub-playbook so that it doesn't do migration activities.  Otherwise, allow that sub-playbook to be completed; "Perform Migration".

Thank you,

-Wesley

[jigyasaarora23]

Hi Wesley,

Let me know if you found a solution for this issue, I want to do a similar thing.

[Markus9]

We also had to cancel a few playbooks and did this with the following command:

sn_playbook.PlaybookExperience.cancelPlaybook(process, reason);

process --> gr of sys_pd_context
reason --> String

[JordyZ]

Hi @Markus9 , do you know if it's possible to restart a playbook via script? I'd like to restart playbooks of certain cases, but it has to be scripted. Any help would be appreciated!

[Markus9]

Hi @JordyZ,

unfortunately I am not aware of any restart function. You may be able to do it in two steps:

1. Cancel the playbook execution (see answer above)
2. Trigger the playbook again

sn_playbook.PlaybookExperience.triggerPlaybook(scopedName, parentRecord);

scopedName --> scoped name of the playbook
parentRecord --> record to initiate a playbook for